MetroAlert leaders are pioneers in police software industry

Meet Founder and President Anthony J. Iannacone, Senior Account Representatives Russell McKibben and Tom Armstrong, and Director of Product Development Joe Iannacone.


Anthony J. Iannacone, Founder and President

TonyIannaconeFor more than 30 years, Anthony "Tony" J. Iannacone has been a pioneer in software development for municipal and public safety organizations. He founded Metro Technology Services in 1983 after realizing that municipal organizations could be more efficient if they could automate many of their routine processes. Today, the company is known as MetroAlert and provides integrated law enforcement software solutions to 450+ public safety organizations throughout Pennsylvania and New Jersey.

Under Iannacone's leadership, MetroAlert has experienced 30 years of consistent growth. The company continues to successfully navigate continuous changes in the technology industry to provide its customers with the most up-to-date solutions for their dynamic work environment.

Before founding MetroAlert, Iannacone was an information systems consultant specializing in municipal and public safety information systems.  In this role, he provided training services for organizations such as Public Technology Incorporated, The National League of Cities and the Pennsylvania Department of Community Affairs.

Previously, Iannacone was a technology agent for the Urban Technology Service, where he provided technology transfer consulting services to municipal organizations across the country under the auspices of the National Science Foundation.

In these positions, he honed his expertise in municipal and public safety information systems and gained a true understanding of the technology needs of municipal organizations.

Iannacone earned his B.A., Summa Cum Laude, from Widener University in Chester, Pa., where he studied engineering and political science.  He received the Admiral Herbert F. Leary Award at Widener for his outstanding achievements in the field of political science.  Upon graduation, Iannacone pursued postgraduate study at George Washington University in Washington, D.C. under a private foundation fellowship.

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Russell McKibben, Senior Account Representative

RussMcKibbenRetired Police Chief Russell "Russ" McKibben is a senior account representative for MetroAlert. Previously he led the Dormont Borough Police Department in Allegheny County for 16 years. McKibben is also a past president of the Pennsylvania Chiefs of Police Association (PCPA), where he served on the Board of Directors for eight years and worked to develop online training systems for law enforcement.

Starting as a patrol officer in 1981, McKibben served with the Dormont Police for 28 years, rising to become the leader of 20 full-time and 22 part-time sworn and civilian employees until his retirement in 2009. As Chief, he was a long-time MetroAlert customer, integrating the company's software into his department's operations. He thoroughly understands the company's software solutions and how they can improve the operations of police departments.

McKibben was employed as the online training coordinator for PCPA in 2010-11. His work resulted in allowing police officers throughout Pennsylvania to fulfill a portion of their mandatory training online. In addition, he led the effort to create both the Learning Management System and the delivery network ( to make this and other virtual training a reality.

in creating electronic payment portals for municipalities, authorities and EMS agencies so that all payments then being accepted via check and completion of manual forms could be done via the internet.

McKibben earned his B.A. in economics from the University of Pittsburgh.

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Tom Armstrong, Senior Account Representative

TomArmstrongRetired Police Chief Tom Armstrong is a senior account representative for MetroAlert. Previously he was Chief of Police for 13 years in the Easttown Township Police Department, Chester County, Pa.

As a former police chief, Armstrong understands the need to run a police department efficiently and effectively. His department was a long-time user of MetroAlert software, so he has a thorough understanding of what the MetroAlert solution can do to help public safety professionals.

Armstrong spent more than three decades with the Easttown Township Police Department. After retiring in 2009, he joined the Pennsylvania Chiefs of Police Association (PCPA) as the Member Services Coordinator for four years. There he coordinated statewide police testing, executive search and consulting services, and served as the legislative affairs liaison for this statewide non-profit professional association.

Armstrong remains an active member of PCPA as well as the International Association of Chiefs of Police, FBI National Academy Associates, Police Chiefs Association of Southeastern Pennsylvania and Chester County Police Chiefs Association, among other organizations. He earned his B.S. degree in criminal justice administration from Bellevue University and an associate degree in forest technology from The Pennsylvania State University.

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Joe Iannacone, Director of Product Development

JoeIannaconeJoe Iannacone has been with MetroAlert since 1985 and was the initial developer of the ALERT system. As the Director of Product Development for Metro, he is involved in a wide range of operations for the company, including application development, training, installation, and technical support for both software and hardware.

Over the years, Iannacone has been instrumental in developing the interfaces for the peripheral devices used with the company’s Visual Alert system. He has worked closely with the Administrative Office of Pennsylvania Courts (AOPC) on the process of e-filing parking citations since the project’s inception in the late 1980s. He has also collaborated with the Pennsylvania Department of Transportation (PennDOT) and has been influential in the design and implementation of the parking ticket vehicle owner interrogation processes in the late 1980s. Additionally, Iannacone has developed the systems for migrating the ALERT and Visual Alert data into the various hardware, operating system and database platforms. He is the architect of Metro’s original Regional Information Sharing System, which has evolved into the ALERT Server system.

Iannacone has a B.S. degree in accounting and completed courses in information systems from St. Joseph’s University in Philadelphia.

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