Metro’s Visual Alert software boosts university safety and security

July 3, 2013

It's widely known that MetroAlert's Visual Alert software streamlines police records management, dispatch and information-sharing. Less known is that Visual Alert software is making university police operations smoother and more efficient as well.

Bloomsburg and Millersville are among the Pennsylvania universities at which campus police forces rely on Visual Alert to provide better coverage and safety for students, faculty and staff, 24 hours a day. Click to view case studies: Bloomsburg University, Millersville University.
Both Bloomsburg and Millersville recently upgraded to Metro's Visual Alert 2. They use the system to track incidents and accidents, generate reports and especially to monitor parking issues, which take up a lot of officer time when thousands of students, as well as faculty, staff and visitors, are looking for easy parking on campus. "We have a Parking Division within our department and they fully utilize the tool for managing parking permits and processing tickets," said Lt. Arthur Witte of Millersville, whose department has been using Visual Alert for almost two decades.
At Bloomsburg, "We track a wide range of incidents, from underage drinking, traffic violations and accident reports to general and criminal investigations," said Officer Joe Wondolowski, assistant director of the university's Safety and Police Department. "The beauty of the system is that it tracks incidents from the initial complaint, to how it was reviewed by supervisors, to the final disposition on it."
The universities also use Visual Alert to compile data that must be submitted to the federal government each year for the Higher Education Safety Report. Though campus departments may not face the crime issues of cities, they provide safety and security for thousands of people.
Bloomsburg University has more than 9,500 students, and Millersville
has more than 8,700.

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