Incident Processing is the core of MetroAlert's
police software Records Management System

MetroAlert's Records Management police software offers an Incident Processing solution that enables departments to:

  • Enter and retrieve data effortlessly
  • Streamline work flow management
  • Analyze data to solve crimes
  • Capture images, video, audio and document files

The MetroAlert Incident Processing solution integrates with a variety of state-mandated forms, including:

  • AOPC: Criminal Complaint and Traffic Citation
  • PA Search Warrant
  • PennDOT: AA500 Crash Report
  • UCR Reports: Monthly count of offenses uploaded to the state

    Software FAQs

    Customers may log in to the Customer Area to find answers to Frequently Asked Questions on various topics. Also in the Customer Area are software updates to download and recorded webinars on current topics of interest. Coming soon: training videos

Login to Customer Area

    Product Literature

    Register to download product literature. In addition to an Overview of MetroAlert's comprehensive solution, there are brochures on the Records Management, Computer-Aided Dispatch, Resource Management, Information Sharing and Geographic Systems.

    Register Now