Microsoft is ending support for Windows Server 2003. The product, now in its 11th year, is still in use by many law enforcement agencies. Despite Server 2003’s continued reliability as part of an agency’s Information Technology infrastructure, the end of Microsoft support for the product is a compelling reason to abandon the adage, “If it ain’t broke, don’t fix it.”
Agencies using Server 2003 already are in the “extended support” phase, which really means they have “less extensive” support than was previously provided. Certain mainstream support items continue, including paid per-incident support, security updates and ongoing use of the Microsoft Knowledge Base. However, Microsoft no longer provides non-security hotfix support (unless customers specifically purchase it), no-charge incident support, design upgrades or new features.
Once extended support expires on July 14, 2015, all forms of support will be eliminated. Agencies that have not migrated forward to a newer Windows Server by that time will have to contend with:
Although MetroAlert software will continue to function properly in a Windows Server 2003 environment, for all of the reasons stated above, MetroAlert is recommending to all of its law enforcement agency clients that they migrate to Windows Server 2012 before next summer.