Software updates now delivered in Metro’s email newsletter

December 20, 2010

Notices about the latest updates to Metro’s Visual Alert software are published in alternate months in our email newsletter, UPDATE. Any critical updates are delivered immediately, as are updates requested by a client to address an emergency situation. If you are not receiving UPDATE, email

Each edition of UPDATE includes a short summary of modifications or features added to the software as well as a link for clients to log in and download the update as wel as the accompanying release notes.

Release numbers for the software are found in the upper left-hand corner of the application. The format is three numbers separated by dots. The first number is the version of Visual Alert. That is followed by the update number or release number. The final number is the build. Example: Visual Alert 2.1.0 is version 2, release 1, and build 0.

    Software FAQs

    Customers may log in to the Customer Area to find answers to Frequently Asked Questions on various topics. Also in the Customer Area are software updates to download and recorded webinars on current topics of interest. Coming soon: training videos

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    Register to download product literature. In addition to an Overview of MetroAlert's comprehensive solution, there are brochures on the Records Management, Computer-Aided Dispatch, Resource Management, Information Sharing and Geographic Systems.

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